From the National Council Digest, put out by Council 220 of the American Federation of Government Employees (AFGE), which represents a good part of Social Security’s workforce:

A poll recently conducted by Council 220 shows that nearly half of the respondents are either “dissatisfied” or “extremely dissatisfied” with their work experience at Social Security. An overwhelming number (79%) also believe that most employees share those same feelings. When asked “do you feel that you have enough time to devote to a quality work product?” a staggering 82 per cent answered “no.”
A large number (59%) believe quantity of work is considered more important than quality.